Do I need a VPS and why might it help?
Yes it is recommended to subscibe to a VPS service as it is helpful for 24/5 uptime and lower latency to your broker, which can improve reliability.
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What do I need to get started?
A trading account with a broker that supports MT4, a Windows computer (or VPS), and time to complete onboarding, training and testing.
How do I get help if I’m stuck?
Email sales@fxtechnology.ai with a brief description, screenshots and any error messages. The more details you provide, the faster we can help. Alternatively, you can WhatsApp us at +65 8906 1663.
What are common reasons an automated system might not trade?
Market closed, risk limits reached, symbol/timeframe mismatch, platform permissions off, or broker restrictions. Checking the platform’s logs usually identifies the cause.
Why might trading pause around major market news?
Spreads can widen and liquidity can thin during big announcements (e.g., CPI, NFP), so many traders choose to reduce or pause activity.
Which platforms are supported?
MetaTrader (MT4) on Windows. Many users run on a Windows VPS for reliability.