What are your support hours and response times?
What are your support hours and response times?
Business days, Singapore time (SGT). We aim to reply within one business day.
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Can I switch my license to a different account later?
Yes. Contact support with your old and new account details and we’ll assist with the change.
What is your data privacy approach?
We collect only what’s needed to provide licensing and support. We do not sell your personal data.
How long does onboarding usually take?
Most users complete installation and a basic walkthrough in under an hour, then run demo testing for 2–4 weeks.
What do I need to get started?
A trading account with a broker that supports MT4, a Windows computer (or VPS), and time to complete onboarding, training and testing.
Which platforms are supported?
MetaTrader (MT4) on Windows. Many users run on a Windows VPS for reliability.